Trust and policy

Intellectual Property and Takedown Policy

Creators must hold the rights they offer. This process lets rights holders identify disputed material and lets affected users respond fairly.

Effective and last updated: August 20, 2026

1. Ownership requirements

ProtoSell respects copyright, patent, trademark, design, database, trade-secret, confidentiality, and other legal rights. A seller must have created the listed material or obtained every permission needed to host previews and offer the material. Public availability, educational purpose, attribution, or prior purchase does not automatically grant a right to redistribute a work.

2. Submit a complete notice

Use the Support page and select an intellectual-property or ownership issue. A useful good-faith notice includes:

  • the claimant's full name and a reliable contact method;
  • identification of the protected work or right, including registration details when relevant;
  • the exact ProtoSell listing URL and the specific material disputed;
  • an explanation of ownership or authority to act for the rights holder;
  • why the complained-of use is not authorized by the owner, license, law, or another valid basis;
  • a good-faith statement that the information is accurate; and
  • the sender's typed or electronic signature.

Do not submit passwords, private keys, unnecessary identity documents, or unrelated personal data. ProtoSell may request reasonable additional evidence before acting.

3. Review and interim action

ProtoSell may temporarily limit a listing while reviewing a credible notice, particularly where continued availability could cause material harm. We may share the substance of a notice and the claimant's identity with the affected seller when necessary for a fair response, unless law or a safety risk requires otherwise.

ProtoSell is not a court and cannot finally determine ownership or license scope where facts are genuinely disputed. We may remove or restore content based on the available evidence, policy, risk, and applicable law, while leaving either party free to seek a binding order from a competent authority.

4. Seller response

An affected seller may respond through Support with the listing URL, identity and contact details, evidence of authorship or permission, the relevant license or exception, and a good-faith statement signed by the seller. Do not alter or fabricate timestamps, source history, licenses, correspondence, or project records.

Restoration is discretionary unless applicable law or a binding order requires a specific result. A restored listing may still be removed for another policy or safety reason.

5. Repeated and abusive claims

ProtoSell may restrict or terminate users who repeatedly infringe rights or repeatedly offer material they cannot lawfully share. Knowingly false, reckless, retaliatory, or impersonated notices and responses may also result in restriction and may expose the sender to legal consequences.

6. Evidence and lawful requests

We may retain the notice, response, moderation decision, relevant audit records, and a limited evidentiary copy for as long as reasonably needed for enforcement, a legal claim, or a binding obligation. ProtoSell will respond to valid orders and requests from competent authorities in accordance with applicable law.